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At Pacific Premier, we value your privacy and security and we give the highest effort to make sure that your experience with us is safe and convenient.
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About Phishing

Pacific Premier Bank is committed to Protecting You From "Phishing".

What Is "Phishing"?

"Phishing" is a form of e-mail fraud. Criminals create e-mails and websites that closely resemble those of legitimate companies. These emails often ask the user to "verify" or "re-submit" personal or confidential information by clicking on a link embedded in the message.  Their goal is to entice you to provide them with personal information they can then use to gain access to your assets or other sensitive data. In this case, they’re trying to get to your accounts.

One of the most common methods is to e-mail a link to a website that "spoofs" a legitimate company’s site. There, they hope to trick you into entering your login information. Once a criminal has successfully "phished" information from you and/or your account, he/she can use that information to steal your money and your identity.

FDIC has also published an alert regarding phishing. To read more click here.

How Do I Recognize a Fraudulent Email?

It can be very difficult. Many of these e-mails use logos, formats and phrases that are identical to legitimate e-mails sent by Pacific Premier Bank. Here are some easier to spot clues to identify a fraudulent email:
  • Contains a link with a direct IP address link. (e.g. http://106.203.234.10/ppbi)
  • Asks you to enter your User ID, password, account number or Social Security Number right in the email. Pacific Premier Bank will NEVER send you an email asking you to enter your important account information right in the email body.
  • Contains a file attachment with suspicious extensions (exe, com, bat, vbs, scr, reg) even if the suspicious files are enclosed in a compressed file (zip, rar, sit).
  • Contains misspellings, misused words.
  • Contains unfamiliar return email address or links to websites that don't include our domain name (pacificpremierbank.com or ppbi.net).
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